Privacy Policy

Last updated: September 27, 2026

212Tribeca.com is operated by New York Heritage Group LLC (“212Tribeca,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share information when you visit our website, place an order, or contact us. Our store accepts orders for delivery within the United States.

Information we collect

When you place an order, we collect information needed to process and deliver it. This may include your name, email address, shipping and billing addresses, phone number, the items you order, and information about your transaction. We request a phone number for delivery-related needs.

If you email us, we collect the information you include in your message so we can respond and help with your request.

Our website and service providers may also collect technical information when you visit, such as your IP address, browser and device information, pages visited, and information collected through cookies or similar technologies.

Payments

Payments are processed through Stripe. Payment information you enter at checkout is handled by Stripe and other parties involved in processing the payment. We receive information needed to confirm and manage the transaction, such as payment status and transaction details. Stripe’s handling of information is described in its own privacy policy.

How we use information

We use information to:

• Process payments, fulfill orders, and arrange delivery.

• Send order confirmations, shipping updates, and other service messages.

• Respond to questions and handle returns, refunds, and delivery problems.

• Maintain and improve the website and protect it against fraud or misuse.

• Keep records and meet applicable tax, accounting, and legal obligations.

We do not currently offer a marketing newsletter. An order-related email is not a subscription to promotional emails.

When we share information

We share information as needed to operate the store:

• With our website and store provider, Hostinger, to run the site and process orders.

• With Stripe and other payment participants to process payments and refunds.

• With shipping carriers and fulfillment-related providers to deliver orders. This may include your name, address, and phone number when needed for delivery.

• With professional advisers or authorities when needed to comply with the law, protect our rights, or resolve a dispute.

We do not share information with a shipping carrier to put you on a marketing list. We do not currently use customer email addresses for our own marketing newsletter.

Cookies and website data

Our website displays a cookie banner. Cookies and similar technologies may be used to make the site and checkout work, remember choices, and support website functions. The cookies in use can depend on the features and integrations enabled on the site.

Use the choices offered by our cookie banner to manage cookies where available. You can also manage cookies through your browser settings, though blocking some cookies may affect the website or checkout.

We do not currently use Google Analytics. If we add analytics or advertising tools in the future, we will update this policy to describe them and review our cookie-banner settings before enabling them.

How long we keep information

We keep information for as long as reasonably needed to fulfill orders, provide support, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations. How long a particular record is kept depends on its purpose and any applicable requirement.

Security

We take reasonable steps to protect the information we handle and use service providers to operate the site and process payments. No website or method of electronic storage is completely secure.

Your choices and requests

You can contact us at [CUSTOMER SERVICE EMAIL] to ask about the personal information we hold about you, request a correction, or ask us to delete information where applicable. We may need to verify your identity before completing a request. We may also need to keep some information for orders, refunds, fraud prevention, tax records, or other legal reasons.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us information, please contact us so we can review the request.

Changes to this policy

We may update this Privacy Policy as our website or practices change. We will post the updated version here and change the “Last updated” date.

Contact us

New York Heritage Group LLC, operating as 212Tribeca

Email: [CUSTOMER SERVICE EMAIL]

Business mailing address: [BUSINESS MAILING ADDRESS]