Shipping

212Tribeca Shipping Policy

Last updated: September 27, 2026

212Tribeca is operated by New York Heritage Group LLC. We ship orders to addresses in all 50 U.S. states.

Shipping rates

Orders with a merchandise subtotal of $25 or more ship free. Orders with a merchandise subtotal below $25 have a flat $3.99 shipping charge. The threshold is calculated after discounts and before sales tax. Shipping charges, when applicable, are shown at checkout.

Processing and shipping

We process and ship orders Monday through Friday, excluding postal holidays. Orders typically ship by the next business day after they are placed. Orders placed on a weekend or holiday typically ship on the next business day.

If we cannot ship your order within the time stated at checkout or otherwise promised, we will notify you and provide the options required by applicable law, including the option to cancel for a full refund. Weather and carrier disruptions can affect transit after an order ships, but they do not remove our obligations if we have not shipped your order on time.

Delivery and tracking

Delivery time depends on the destination and carrier service. Any delivery estimate shown at checkout is an estimate, not a guaranteed arrival date, unless we expressly say otherwise.

We will send tracking information when your order ships. A newly created tracking number may not show movement right away; tracking typically updates within 48 hours after the carrier receives the package. If it has not updated after that time, contact us at [SHIPPING EMAIL] so we can check.

Address changes and delivery problems

Please review your shipping address before placing your order. If you notice an error, email [SHIPPING EMAIL] as soon as possible with your order number and the correct address. We will try to make the change if the order has not shipped, but we cannot guarantee it.

If your package is delayed, missing, marked delivered but not received, or arrives damaged, contact us at [SHIPPING EMAIL] with your order number and tracking information. We will review the issue and help investigate it with the carrier. If we sent the order to an address different from the one you provided, or sent the wrong item, we will work with you to make it right.

Returns

For return eligibility, return shipping fees, and refunds, please see our Return Policy.

Questions

Email [SHIPPING EMAIL] with your order number and question.